Returns & Exchanges
At The Golf Club Trader, we want you to be fully confident in your gear, which is why we offer a 30-day satisfaction guarantee on all new and pre-owned equipment. If your new club doesn't shave strokes off your game, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Clubs
Securely place the clubs in their original packaging or a sturdy shipping box, ensuring all headcovers and accessories included in the original shipment are present.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, then drop it off at any authorized carrier location.
Inspection and Refund
Once our pro shop receives and inspects the equipment for condition, we will process your refund or ship your replacement clubs within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
